PRE-ORDERS

Pre-orders

Pre-orders are orders placed for out-of-stock items that are no longer available online. When a pre-order is placed, the order for the selected product is first sent to production . The item chosen will be made specifically for the pre-order.

Most of our products are handmade by our artisans in Morocco . For this reason, we estimate that pre-orders will be processed within 2-3 weeks from the order date, or sooner when possible. During this time, our production team is notified, the item is made and then ready to ship.

Please note that production delays may occur due to national holidays or other unforeseen events .

Once your ordered item arrives at our store, it is packaged and prepared for shipping. After you receive your shipping confirmation email, your pre-order will be delivered within 2-3 business days , unless otherwise stated. Please see our shipping policy for specific delivery times based on your location.

Payment for pre-orders is processed at the time of ordering and the amount is charged to your chosen payment method.

For more information on pre-orders, please contact us directly at info@sarahmaj.shop .